We're here to help you.

At Lor Français, your satisfaction is our top priority. Whether you have a question about your order, need help with sizing, or simply want to learn more about our collections — we're just a message away.

📬 Email Us

For all inquiries, please contact us at:
✉️ contact@lorfrancais.com
We aim to respond within 24–48 hours, Monday to Friday.

🕒 Customer Support Hours

Monday – Friday: 9 AM – 6 PM (CET)
Weekends & Holidays: Closed

💬 Common Topics We Help With:

• Order status & tracking

• Product details & sizing

• Shipping & delivery questions

• Returns & exchanges

• General inquiries

We look forward to assisting you with anything you need.

— The Lor Français Team